At MinesJobs.com (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information You Provide:

• Account Information: Name, email address, phone number, WhatsApp number
• Job Seeker Information: CV/resume, work experience, skills, education, location preferences, job preferences
• Employer Information: Company name, contact details, job postings
• Payment Information: Payment transactions are processed through PayNow Zimbabwe. We do not store your credit card or banking details
• Mining Claims Information: Claim details, location, mineral type, asking price
• Service Provider Information: Company name, services offered, location

Information Collected Automatically:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on our site
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Match job seekers with employers, facilitate mining claims listings, connect service providers with companies
• WhatsApp Notifications: Send job alerts, updates, and communications via WhatsApp (only if you subscribe to this service)
• Process Payments: Handle subscription payments through PayNow Zimbabwe
• Improve Our Platform: Analyze usage patterns to enhance user experience
• Customer Support: Respond to inquiries and provide assistance
• Marketing: Send promotional messages about our services (you can opt out anytime)
• Legal Compliance: Comply with applicable laws and regulations in Zimbabwe

3. How We Share Your Information

We may share your information in the following circumstances:

With Your Consent:

• Your CV/profile is shared with employers when you apply for jobs
• Your job posting is visible to job seekers on our platform
• Your mining claim or service listing is visible to interested buyers/companies

With Service Providers:

• PayNow Zimbabwe: For payment processing
• WhatsApp Business API: For sending job alerts and notifications
• Web Hosting Providers: To maintain our website

For Legal Reasons:

• To comply with legal obligations in Zimbabwe
• To protect our rights and prevent fraud
• In response to lawful requests from government authorities

We do NOT:

• Sell your personal information to third parties
• Share your contact details without your permission
• Use your information for purposes other than stated in this policy

4. WhatsApp Communications

If you subscribe to our WhatsApp Job Alerts service:

• We will send job notifications directly to your WhatsApp number
• You can unsubscribe at any time by messaging “STOP” to our WhatsApp number: +263 78 744 8686
• We use WhatsApp Business API in compliance with WhatsApp’s terms of service
• Your WhatsApp number is stored securely and only used for the services you subscribed to

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Limited access to personal data (only authorized staff)
• Secure payment processing through PayNow Zimbabwe

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your information at any time
• Deletion: Request deletion of your account and personal data
• Opt-Out: Unsubscribe from marketing communications and job alerts
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at: admin@minesjobs.com or WhatsApp: +263 78 744 8686

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze site traffic and usage
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., PayNow, WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active Users: Data retained while your account is active
• Inactive Accounts: Deleted after 2 years of inactivity (unless legally required to retain)
• Payment Records: Retained for 7 years for accounting and tax purposes
• Marketing Lists: Removed immediately upon unsubscribe request

11. International Data Transfers

Your information is primarily stored and processed in Zimbabwe. If we transfer data internationally, we ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

By using MinesJobs.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.